ICT services have never been more important in enabling our clients to deliver to their customers.

We help our clients to clearly define the ICT services they need to consume from the market and provide to their employees and customers.

We also assist them to assess, select, design and implement the optimum operating model to support their business strategy and objectives.

Our services in this area include:

  • Assessing implications of and supporting adoption of as-a-Service offerings including All-of-Government solutions such as TaaS and IaaS.

  • Design and development of as-a-Service offerings.

  • ICT Service Catalogue strategy and implementation

  • Design of service delivery operating models and SLAs

  • Transition planning and management 

  • ITSM consulting including ITIL adoption, process improvement and service delivery remediation

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